Customer Marketplace: How It Works

The second hand market is flooded and the options for moving on unwanted cloth are limited. Plus who has the time to deal?

We get it. So we are going to do something about it. Introducing our CUSTOMER MARKETPLACE, where you can sell and buy second hand cloth nappies & baby accessories all from one store. About time!

We are currently operating this concept on a trial basis so here is a brief outline of how it works, more details to come.

BUYING FROM OUR CUSTOMER MARKETPLACE:

+ Source a decent second hand stash all from one place at a superb price. No more dealing with sellers direct or paying multiple shipping fees to build your stash!

+ Find confidence in the fact that we have quality checked your purchases so they will arrive exactly as described. Plus all items are washed + sanitised (where applicable) prior to being listed for sale so they will arrive ready to go (please note that due to the time involved, we do not de-fluff items so there may be residual lint left over from their previous owner).

We do not offer returns or refunds for change of mind on any item in our Customer Marketplace. Please see our refund policy for details.

+ Timely shipping with tracking.

Items are located here at The Cloth Stash so your order will be sent as one package and will be sent in a timely manner. Shipping is calculated on checkout based on courier rates in accordance with your package size & weight. Please contact us if you would like a custom quote for the item/s to be sent via Australia Post for areas outside courier, PO Boxes & Signature on Delivery.

SELL WITH US:

 + Destashing? Send us your de-stash satchel and we will wash + sanitise + quality check those goodies then upload them online to sell/donate as per your wishes. More details on how to arrange & where to send will come in time, for now please reach out by sending us an email to info@theclothstash.com.au with details of your destash and we will go from there.

+ We can discuss sale price prior to you sending us your stash. Otherwise we will list them at a price that reflects the condition of the items and their value on the second hand market.

+ Items will be listed as per the quality we deem them to be in during our quality check. That way our customers can trust that they will receive exactly what they pay for. 

+ If you choose to donate your items we will list them for resale for a small fee to cover the wash + sanitise + quality check.

+ If you choose to sell your items, the price of sale minus a 35% commission will be paid to you via bank transfer.

+ No more tedious marketplace listings, no more dealing with buyers directly. We do the work for you! Plus we bring the customers to you.